Services

Our
Services.

The complete spectrum of critical data center infrastructure. From planning to ongoing operations — everything from a single source.

Server Troubleshooting Data Hall Fitout BMS Installation Infrastructure Thermography DGUV Inspections Maintenance Consulting PUE Optimization Entry Systems CCTV Surveillance 24/7 Emergency Support
Service 01

Server Hardware Troubleshooting

When servers fail, every minute counts. Our experienced team systematically diagnoses hardware problems at component level — from faulty CPUs and defective RAM modules to failed storage controllers and network card defects. We rely on proven diagnostic tools and deep experience with all major manufacturer platforms.

Especially in production data center operations, fast and safe replacement is critical. We perform hot-swap procedures and live replacements during ongoing operations, keeping downtime to a minimum. Our technicians are certified for systems from Dell, HPE, Lenovo, Supermicro and other manufacturers.

After every intervention, we create comprehensive documentation with root cause analysis. This allows recurring problems to be identified and proactively prevented. At the same time, we handle the complete RMA management and spare parts logistics, so you can focus on your core business.

  • Component-level fault diagnosis (CPU, RAM, Storage, Network)
  • Hot-swap and live replacement during ongoing operations
  • RMA management and spare parts logistics
  • Documentation and root cause analysis
Service 02

Data Hall Fitout

The turnkey build-out of a shell construction into an operational data center is one of the most demanding tasks in the data center industry. We guide this process from initial planning through implementation to final acceptance and handover. We coordinate all trades and ensure that time and budget targets are met.

Our scope of services covers the complete physical infrastructure: raised floor systems with precise leveling, cable trays and cable management, as well as professional installation and alignment of server racks and cabinet rows. We design and install cooling systems, fire protection systems and security technology according to current standards and best practices.

Our project management ensures seamless coordination of all stakeholders. From the first site inspection to handover to operations: we deliver on schedule, at the agreed quality level, and with complete documentation of all installed systems.

  • Turnkey build-out from shell to operational data centers
  • Raised floor, cable trays, rack installation
  • Cooling systems, fire protection, security systems
  • Project management from planning to handover
Service 03

BMS Installation

A powerful Building Management System forms the central nervous system of every modern data center. We plan and implement BMS solutions that intelligently network all building services and make them centrally controllable. From HVAC to power supply to lighting — everything is brought together in a unified platform.

The integration encompasses the entire range of sensors and actuators: temperature probes, humidity sensors, pressure monitors, control valves and variable frequency drives are professionally installed and integrated into building automation. We work across manufacturers and seamlessly integrate existing DCIM systems into the new BMS architecture.

Our monitoring concept ensures that critical deviations are detected immediately. We configure multi-level alerting chains, dashboard visualizations and automated reports that give you a complete overview of the condition of your infrastructure at all times.

  • Building Management System planning and integration
  • Sensors, actuators, building automation
  • Integration into existing DCIM systems
  • Monitoring and alerting
Service 04

Infrastructure Installation

The electrical infrastructure is the backbone of every data center. We install busbar systems, uninterruptible power supplies (UPS) and static transfer switches (STS) that ensure reliable and redundant power supply. Our technicians have years of experience with systems from all major manufacturers and power classes.

In the area of medium and low voltage technology, we handle the installation of transformer stations, LV and MV switchgear as well as generators and load banks. We design and implement redundant power distribution in configurations such as 2N and 2N+1, which ensure uninterrupted power supply even in the event of multiple failures.

Every installation is carried out in compliance with all applicable standards and regulations. From power calculation through cable planning to commissioning and load testing: we ensure a safe and efficient power infrastructure that meets the highest requirements.

  • Busbar systems, UPS units, STS
  • Transformer stations, LV/MV switchgear
  • Generators and load banks
  • Redundant power distribution (2N, 2N+1)
Service 05

Thermography & Analysis

Infrared thermography is one of the most effective tools for condition assessment of electrical systems. Our certified thermographers conduct systematic inspections of switchgear, distribution boards, transformers and cable connections. Thermal anomalies are detected before they lead to costly failures.

Thermal imaging analysis for hotspot detection reliably reveals loose connections, overloaded conductors, defective fuses and asymmetric load distributions. Through non-contact measurement, the inspection can be carried out under full load and during ongoing operations — without shutdown or production interruption.

Our predictive maintenance strategy is based on thermal trend analysis, where regular measurements are compared. This allows gradual deterioration to be detected early. Documentation is carried out in accordance with VDS guidelines and DIN standards and can be used as evidence for insurance companies and regulatory authorities.

  • Infrared thermography for electrical systems
  • Thermal imaging analysis for hotspot detection
  • Predictive maintenance through thermal trend analysis
  • Documentation per VDS and DIN standards
Service 06

DGUV Inspections

The inspection of electrical equipment according to DGUV Regulation 3 (formerly BGV A3) is a legal obligation for every operator. We carry out these inspections professionally and efficiently — for both portable and fixed electrical equipment. Our qualified inspectors possess the required qualifications and work according to recognized testing procedures.

The scope of inspection includes visual inspection, measurement and functional testing of all relevant devices and systems. We document every inspection step completely in digital test protocols and create detailed deficiency documentation with recommendations for action and prioritization.

Our deadline management ensures that all inspection deadlines are met. We handle the planning and coordination of recurring inspections and carry out re-inspections after deficiency resolution on schedule. This keeps you on the safe side — both legally and technically.

  • Inspection per DGUV Regulation 3 (formerly BGV A3)
  • Portable and fixed electrical equipment
  • Test protocols and deficiency documentation
  • On-time scheduling and re-inspection
Service 07

Maintenance & Repair

Preventive maintenance is the key to maximum availability and lifespan of your data center infrastructure. We develop customized maintenance programs tailored to the specific requirements of your systems. Regular inspections, functional tests and preventive component replacements prevent unplanned outages before they occur.

In the area of corrective repair, we respond quickly and purposefully to faults and defects. Our team is experienced in the repair and replacement of components on electrical, mechanical and optical systems. From UPS battery modules to cooling units to fiber optic connections — we master the entire spectrum.

Our SLA-based maintenance contracts offer you predictable costs and guaranteed performance levels. Depending on the criticality of your systems, we jointly define response times, maintenance intervals and escalation levels that optimally reflect your operational requirements.

  • Preventive maintenance programs
  • Corrective repair
  • Electrical, mechanical and optical systems
  • SLA-based maintenance contracts
Service 08

Consulting & Expertise

Whether new build, expansion or modernization — the right advice during the planning phase saves costs later and prevents wrong decisions. Our consultants bring years of project experience in the data center environment and advise you independently of manufacturers on all aspects of infrastructure planning.

In the area of energy efficiency, we analyze your existing infrastructure, identify optimization potential and develop concrete action plans to reduce your operating costs. We take into account current technological developments and objectively assess the return on investment of each recommended measure.

Our compliance consulting covers the requirements of KRITIS regulations, ISO 27001 and other relevant standards and regulations. We support you with gap analysis, action planning and preparation for audits. As a vendor-independent partner, we evaluate technologies solely based on their benefit to the customer.

  • Consulting for new builds and expansions
  • Energy efficiency analysis
  • Compliance consulting (KRITIS, ISO 27001)
  • Vendor-independent technology assessment
Service 09

PUE Optimization

Power Usage Effectiveness (PUE) is the key metric for the energy efficiency of a data center. We conduct detailed as-is analyses in which all energy flows are systematically captured and evaluated. Based on this data, we identify specific levers for reducing the PUE value.

Our action plans include both quick wins and long-term optimization projects. In the area of cooling optimization, we rely on hot/cold aisle containment, variable fan control, free cooling and optimization of airflow paths. Blanking panels, cable entry seals and elimination of bypass airflows are fundamental measures with high impact.

We install granular measurement technology and implement continuous PUE monitoring. Through regular reviews and adjustments of operating parameters, we ensure that the achieved improvements are permanently maintained and the data center becomes steadily more efficient.

  • As-is analysis of Power Usage Effectiveness
  • Action planning for PUE reduction
  • Cooling optimization, airflow management
  • Monitoring and continuous improvement
Service 10

Entry Systems

Physical security starts at the door. We plan and install multi-level access control systems that comprehensively control access to sensitive areas of your data center. From card readers and PIN terminals to biometric systems such as fingerprint and iris scanners to multi-factor authentication — we implement the security level your requirements demand.

Mantraps and security airlocks ensure that only authorized individuals can enter critical zones. These systems reliably prevent tailgating and unauthorized access. We integrate scales, anti-passback logic and camera systems for comprehensive access documentation.

All entry systems are integrated into the overarching security concept and existing building infrastructure. Our visitor management enables controlled and traceable handling of guest visits with temporary permissions, escort requirements and automatic logging.

  • Access control systems (card, biometric, PIN)
  • Mantraps and security airlocks
  • Integration into overarching security systems
  • Visitor management
Service 11

CCTV Surveillance

Comprehensive video surveillance is an indispensable component of physical security in data centers. We plan and install IP-based camera systems that reliably cover both indoor and outdoor areas. We rely on high-resolution cameras with night vision, wide angle and vandal-proof housings.

Our solutions include professional recording systems with redundant storage, live monitoring at central control rooms and intelligent video analytics. Motion detection, people counting and behavior analysis enable proactive security monitoring that goes beyond mere recording.

Integration into existing BMS and access control systems creates a holistic security network. Events from access control automatically trigger camera recordings, and alarms are centrally consolidated. This creates a complete situational picture in real time.

  • IP-based video surveillance
  • Indoor and outdoor coverage
  • Recording, live monitoring, analytics
  • Integration into BMS and access control
Service 12

24/7 Emergency Support

Critical incidents do not keep to business hours. Our emergency support is available to you around the clock, 365 days a year. Through our dedicated hotline, you immediately reach a qualified technician who assesses the situation and initiates countermeasures right away — whether remote diagnosis or on-site deployment.

We offer contractually guaranteed response times tailored to the criticality of your systems. From initial remote diagnosis within 15 minutes to on-site deployment within 2 hours — our service levels are transparently defined and consistently met. Every incident is fully documented and followed up.

Our multi-level escalation management ensures that the right decision-makers are immediately informed in the event of serious incidents. Defined escalation paths, regular emergency drills and a well-coordinated team guarantee that even in a crisis, action is taken in a structured and effective manner.

  • Around-the-clock availability
  • Guaranteed response times
  • Remote diagnosis and on-site deployment
  • Escalation management
  • Emergency hotline: +49 151 24475314
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